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What "turnkey" actually includes

There is no legal definition of "turnkey" in Australian residential construction. Ask for the definition in writing in each contract.
Turnkey — what to check
Contemporary home with open sliding doors
Illustrative stock image — not a depiction of any specific builder's product.
Legal definitionNone — it is a marketing term
Most common exclusionSite works and connections[1]
Second most commonTransport beyond a set radius[1]
Frequently excludedDriveway, landscaping, fencing
Ask forItemised inclusions and exclusions in writing

Turnkey suggests a home you can walk into and start living in — turn the key and it is done. In Australian residential construction it has no legal definition, and in practice the word describes a range of quite different packages.

Some builders use it to mean a completed home including site works and connections. Others use it to mean a finished dwelling delivered to your land, with everything connecting it to that land quoted separately. Both usages are common, and neither is dishonest — but they describe very different amounts of money.

Where the line usually sits §

Typical treatment in off-site build quotes. Verify against each specific contract.
ItemUsual treatment
Structure, cladding, roofingIncluded
Internal linings, joinery, bathroomUsually included in turnkey
Floor coverings, window furnishingsVaries — check specifically
AppliancesVaries — check the schedule
Soil test and engineeringUsually separate
Site clearing, levelling, retainingUsually separate[1]
FoundationsOften separate
Transport beyond a set radiusUsually separate[1]
Crane hireSometimes separate[1]
Service connectionsUsually separate
Approval and certification feesVaries
Driveway, paths, landscaping, fencingAlmost always separate
Decks, stairs, skirtingVaries

Why this makes quotes hard to compare §

Two builders can quote similar headline figures while one includes site works and the other does not. The difference is not visible in the number, and site-specific costs are exactly the ones that vary most between blocks.

Published base price tiers — small prefab homes from about A$300,000, family-sized from about A$500,000[2] — describe the build, not the delivered project. The same applies to published turnkey ranges in other categories, such as tiny houses at roughly A$101,900 to A$163,900.[3]

Questions that resolve it §

  1. Please define "turnkey" as used in this quote, in writing.
  2. What would I still need to arrange and pay for after handover to be able to move in?
  3. Is transport included, and to what radius? What is the rate beyond it?[1]
  4. Is crane hire included, and for how many hours?[1]
  5. Are service connections included, and from what point?
  6. Are approval and certification fees included?
  7. What site conditions has the quote assumed, and what triggers a variation?

A practical technique §

Rather than asking each builder what their price includes — which produces answers structured differently every time — send every builder the same itemised list and ask them to mark each line as included, excluded, or provisional.

The resulting comparison is meaningful in a way that headline prices are not, and the exercise tends to surface which builders are comfortable being specific.

Related: choosing a prefab builder and modular home costs.

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References §

  1. Built by Modify — 2026 modular cost guide — site works, transport, crane hire and connections quoted separately from the base price; transport and installation sometimes included only within a set radius of the factory; crane hire roughly A$260–$1,530 per hour; remote or complex lifts pushing delivery-day totals to roughly A$23,000–$30,600. builtbymodify.com.au/blogs/modular-home-cost
  2. Anchor Homes — 2026 prefab cost guide — published base price tiers for small, family-sized and bespoke prefab homes. Builder-published commercial guidance. anchorhomes.com.au/blog/how-much-does-a-prefab-home-cost-in-australia-in-2026
  3. Aussie Tiny Houses — 2026 tiny house cost guidance — published turnkey ranges of about A$101,900–$163,900. Builder-published commercial guidance. blog.aussietinyhouses.com.au/tiny-house-cost-in-australia/

Figures are as published by the sources above at their respective dates and are paraphrased summaries, not verbatim reproductions. Verify current pricing and rules directly with builders, lenders and planning authorities.